Practical information about our Guatemala
Guatemala has a warm, tropical climate, although it is more temperate in the highlands.
Weather statistics for Panajachel:
Weather statistics for Flores (Northern Guatemala):
- Meals except those specifically mentioned
- Cancellation and travel insurance
Excursions and transfers are conducted in small, international groups led by English-speaking guides.
Guatemala is known as ‘the land of eternal spring’ as the temperature is always pleasant. However, it is best to visit Guatemala during the European winter, i.e. in the period October–April. The Guatemalan rainy season lasts from May until October, and during this period you may experience tropical rainstorms: pouring rain in the afternoon, usually lasting for an hour or so, stopping as abruptly as it starts and giving way to clear skies and bright sunshine. However, the differences in temperature between the two seasons are not as pronounced as in other countries.
Please read our booking terms and conditions carefully. These terms and conditions constitute the basis of your package purchased from llamatours.co.uk. Click here to read our terms and conditions.
All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to:www.atol.org.uk/ATOLCertificate
We are an ATOL protected agency giving you complete peace of mind. It is a condition of booking that the sole responsibility lies with the guest to ensure that they carry the correct comprehensive travel and medical insurance to cover themselves, as well as any dependants/traveling companions for the duration of their trip.
In cooperation with our partner we can offer advantageous travel insurances. Learn more here.
Spanish is the language spoken in Guatemala, but the people are very helpful and love the chance to use the English words they know. In more rural regions, however, English speakers may be few and far between, which is why we use bilingual (English/Spanish) guides. It is a good idea to end questions and queries with the words ‘por favor’, which mean ‘please’. Another good word to know is ‘gracias’ – which means ‘thank you’ and is sure to prove useful in many situations.
We recommend that you contact a medical specialist, your GP or an authorised vaccination clinic.
Visit the CDC website at wwwnc.cdc.gov/travel/destinations/list for more information about vaccinations and Guatemala.
UK citizens do not need a visa for visits of up to 90 days, although in the same way as for other international travel, you must be in possession of a valid passport. The requirements on the validity of the passport may vary, but as a rule of thumb your passport must be valid for at least six months after you return home. However, as these regulations may change from time to time, we recommend that you visit the World Travel Guide website at www.worldtravelguide.net and study the visa information presented there. Of course, you are also welcome to ask us.
The unit of currency in Guatemala is called the quetzal. Go to www.xe.com/currencyconverter/ to view the currently applicable exchange rate. We recommend that you bring some US dollars with you in cash, and then exchange these for local currency at an official bureau de change. Also bring a credit card and make sure to memorise your PIN code. NEVER write your PIN code down! There are cashpoint machines (ATMs) almost everywhere. You can also use most common credit cards at hotels and in many shops and restaurants. Once again, however, the farther out into the country you travel, the harder it may be to use your credit card.
Prices are typically lower in Guatemala than in the UK and many other European countries. It is usually cheaper to eat out, although you can naturally find drinks and meals in all price classes. Prices are generally also lower outside the large towns and cities. You can normally enjoy a good meal for around EUR 10–15.
In restaurants, you should not usually tip more than 10%. You do not need to tip taxi drivers. However, it is customary for each guest to give the travel guide USD 5 and the bus driver USD 3 per day. Please note that while tipping is always voluntary – i.e. not compulsory – it is customary and usual practice in Latin American countries.
The difference between Central European Time (CET) and the time in Guatemala varies, depending on whether Europe is on summer or winter time.
Summer time: – 8 hours. This means that when it is noon CET, it is 04.00 in Guatemala.
Winter time: – 7 hours, when Guatemala is on daylight saving time.
Mains electricity in Guatemala is 110 V. The plugs have ‘flat’ pins, so you will probably need to bring a travel adapter with you.
The international dialling code for Guatemala is +502. It can be expensive to call Europe from Guatemala. Ask your own mobile service provider about coverage and call charges.
There are internet cafés in most large towns and cities, although the connection may not be as fast as you are used to in Europe.
Whenever you travel to a poor country anywhere in the world, it is important to be discreet. It is not a good idea to flaunt your valuables or to leave them unattended. We work exclusively with properly trained, experienced and certified guides, who can always provide you with good advice about safety, and know precisely where it is safe for you to walk/visit. If you follow your guide’s instructions you should always be able to stay out of trouble. As a rule of thumb, take especial care in big cities.
Guatemala is home to a wide range of restaurants, serving cuisine from a great many countries and cultures. You can find everything from Chinese to Mexican food here, but there are, of course, some local specialities – tortillas and tacos, for example. The most tasty are the ones filled with grilled meat, beans and rice. To wash them down, it is common to drink beer, rum or Quetzalteca – the local spirit.
We will send you your flight reservation as soon as you book your trip. You can see times and routes on the itinerary. It is important to check your name for spelling mistakes. The name on the reservation must be exactly as in your passport. If you have any comments on the itinerary or find mistakes in the names, please contact us immediately.
Today, there are only electronic airline tickets (e-tickets), so you do not receive a physical ticket for use at the airport check-in. When you check in at the airport, you use your passport and a booking reference. The booking reference is on your itinerary.
Once you have purchased a tour through us, you will receive our service letter before your departure. The service letter contains important information about online check-in, what to do in the event of a delay, our agreed guidelines for tips, etc. In addition, you will find important telephone numbers for our local agents as well as our emergency telephone number.
So it is important that you print out the service letter and bring it with you.
We recommend that you make a seat reservation on the plane. Many airlines also offer to upgrade reserved tickets for seats with extra space and comfort, e.g. Economy Comfort at KLM and Premium Voyageur at Air France. You can do this through the airline’s website. Most airlines have a point in the menu called “manage my booking”. Please note that many airlines require payment for seat reservation, so you should have your credit/debit card to hand when you get started.
Unfortunately, rules differ as to when seat reservation is opened. We recommend that you try to make a seat reservation as early as possible and you will then know when you can make a seat reservation if it cannot be done right away. It is very common for seat reservation to be opened between 72 and 24 hours before departure.
We work with many different airlines to Guatemala, so there may be variations in the amount of luggage you are allowed to bring with you as both checked luggage and hand luggage. Check the information about this on your airline ticket, and contact us if you have any questions.
You and your travel companion should pack your luggage so that you can both make do with one item of luggage if the other is lost or delayed. While it is unlikely to happen, the problem may arise. If it does, it may take a few days before your luggage is delivered to the hotel where you are staying.
So make sure to carry all your important, indispensable items in your hand luggage: passport, visa, plane tickets, insurance papers, credit card(s), cash, prescriptions, information about any special medical conditions you may have along with essential medicine, allergy medicine, treatments for sudden stomach problems (such as Imodium) and painkillers (Panodil and/or Ipren, for example). You should also carry your camera, binoculars and other valuables in your hand luggage.
You may find yourself sitting in a draught from the air conditioning in the plane, so make sure to pack a warm jumper or jacket in your hand luggage.
On arrival at the different airports in Guatemala, you will be met by our local representative who will be waiting for you in the arrival hall with a sign bearing your name. You will naturally also be driven to the airport on departure. When you arrive in Guatemala, you will be given a set of vouchers stating the pick-up times for the different events and excursions.